Our cancellation policy is thoughtfully designed to honor the time and expertise of our artists while ensuring a seamless experience for all clients. As a boutique business, each appointment is reserved exclusively for you, and we truly appreciate your consideration.
• A non-refundable deposit is required to secure your appointment.
• Rescheduling requests made with less than 48 hours’ notice will incur a 25% rescheduling fee, which will be applied to your total service cost. Your deposit will be transferred to your rescheduled appointment.
• Cancellations within 48 hours of the scheduled appointment will result in a 25% cancellation fee, and your deposit must be redeemed within 30 days. After this period, a new deposit will be required to reserve a future appointment.
• No-shows will result in forfeiture of the deposit and a charge of 100% of the remaining service balance.
As a courtesy to our artists and our clients, we kindly request that any changes to your appointment be made at least 48 hours in advance.